From advice on providing an estimate of rental income, preparing your property for holiday letting, or recommending someone to lay a new carpet, there is a wealth of experience for you to draw on from our team of over 50 people.
Our experienced team are on hand to help you get the best out of your holiday home.
Our property team will arrange for a professional photographer to shoot your property as soon as it's ready to go.
Your first point of contact is likely to be one of our local Property Managers, who will gather the detailed information and arrange the professional photography required to market your property effectively. Once listed, they will monitor the performance of your property and offer ongoing advice to maximise bookings.
Property support
One of the cornerstones of our fully managed service is the Property Support Team who assist the Property Managers in getting the necessary paperwork and certifications in place prior to letting your property. Once you’re up and running, they will provide ongoing help with tradespeople and routine maintenance from a faulty lock to a broken boiler.
Housekeeping
The Managed Services team organise the operational side of things, from sourcing you a housekeeper to overseeing the weekly clean and linen change.
Financial
Our Accounts Team ensures you are paid on time and, if required, will handle supplier payments. To ensure you never lose track, each transaction appears on your monthly statement and can be seen at any time online through your Owners Account.
Bookings
Charlotte Trathen and the Bookings Team are on hand to assist guests in planning their holiday. Many are happy to book online, but for some, a conversation about the property or some local knowledge is required prior to placing their reservation. Our Bookings Team make regular trips out of the office to view properties and increase their product knowledge. They often work closely with owners to secure bookings and to help customers get the most from their stay by checking specific details about the property.
Customer care
We do everything possible to ensure our guests’ holiday experiences are the best they can be, from the first enquiry to the moment the keys are returned after their stay. Tanya Deponeo and her team keep a close eye on everything from nearby building work to guest feedback, and as a result of this hard work, we have a loyal pool of guests who return year after year.
Marketing
Our Marketing Team ensure all of Aspects Holidays’ communications with guests, owners and the general public are consistent, positive and ‘on-brand’. This involves everything from printed literature to optimising the site for Google as well as email, social media and web design.