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We're often looking for talented people to join our expanding team. Please see below for any vacancies we currently have available. 

Current vacancies

Customer and Property Support

We are looking for a full time Customer and Property Support Assistant to support our Aspects Holidays team with monitoring building projects and providing information to the team, guests and owners to deliver the best possible customer service.

You will be based at our head office in Hayle although regular property and site visits in St Ives and West Cornwall and some cover in our satellite offices will be required. You will be required to work five days a week including Saturdays and need to hold a full driving licence.

Responsibilities will include:

-Carrying out site visits, obtain information on, and monitor progress of building work projects taking place in the St Ives and West Cornwall area. 
-Liaising with owners, guests and local teams, and deciding on appropriate actions to manage guest and owner experience.
-Maintaining up to date records.
-Act as the main point of contact for owners, customers and other team members for any enquiries relating to works in the vicinity of properties that we manage.
-Responding (in writing and verbally) to feedback and online reviews.
-Complaint handling and problem solving.
-Assisting with the operational side of managing holiday properties.
-Other administrative duties including collating information and liaising with owners, housekeepers and tradespeople.

Essential skills:

- Excellent communication and organisational skills.
-Strong attention to detail.
-Ability to remain calm under pressure and handle multiple tasks simultaneously.
-Customer services and complaint handling experience.
-Confident working without supervisionFull driving licence.
-Experience of organising property maintenance would be an advantage

Benefits:

 

-33 days annual leave (inc bank holidays) + your birthday off!
-Enhanced pension
-Life insurance policy
-Company performance-related bonus scheme (profit share)
-Discounts at all properties across our portfolio
-Employee Assistance Program
-Volunteer days to give back to the local community or support green initiatives
-Family friendly policies including enhanced maternity/paternity leave
-Cycle to work scheme
-Long service rewards

We are offering a salary of £24,020 (plus profit share) and a comprehensive benefits package.

This is an exciting opportunity within our growing business. If this sounds like the role for you, please apply with a CV and covering letter by 25th June 2024 to mandy.spencer@aspects.co.uk

We are committed to equality, diversity, and inclusivity. We welcome applications from candidates of all backgrounds, abilities, and beliefs.

Housekeepers

Our holiday home owners are always looking for reliable housekeepers, so if you'd like to know more, please get in touch.

Candidate Privacy Notice

As part of our recruitment process, we collect and process personal data relating to job applicants. For more information please refer to our Candidate Privacy Notice.